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HSBC Visa Signature Page

With our Visa Signature Card, the world is your oyster. Enjoy competitive foreign exhange rates, complimentary stays at selected hotels in the Asia Pacific and discounts at more than 500 merchants around the world. On top of this, you can redeem rewards points from your overseas transactions for free flight tickets. Personal or business trips and holidays have never been more rewarding. Travel Free Faster with our Visa Signature Card.

Travel spending has never been more rewarding. Earn up to 4X rewards points when you travel with HSBC Visa Signature Card - whether its for your hotel room, flight ticket, dining or any transaction you make abroad - and convert them into miles that can be exchanged for free flight tickets. The more you use it, the bigger chance it gets. Travel Free Faster with our HSBC Visa Signature.

  • Get competitive mileage conversion for hotel, airline, travel and dining transactions.
  • Earn 4X Rewards Points on hotel, airline, travel and dining transactions (exclude online transactions).
  • Earn 2X Rewards Points on your overseas transactions.
  • Redeem your rewards points for luxury hotel vouchers in Jakarta, Bali, Bangkok, Singapore, Malaysia, Hong Kong, Tokyo, Seoul and Sydney - starting from 250,000 Reward Points.
  • Exchange your points rewards for free flight tickets via Asia Miles, Garuda Miles and KrisFlyer.
  • Travel Insurance up to IDR 1 Billion.

Fees and Charges

Annual Fee
Primary Card IDR1,000,000
Supplementary Card IDR500,000 (max. 3 cards)
Charges1
Retail Interest 1.75% per month
Cash Advance Interest 1.75% per month
Card Replacement Fee IDR100,000
ATM Daily Cash Withdrawal Limit Cash advance withdrawal at ATM up to IDR10,000,000 per day
Bank will determine cash withdrawal limit from time to time,
based on the pattern/history of your credit limit usage and any Credit Card payment.
Cash Advance Fee 6% of cash advance amount or minimum IDR125,000 (whichever is higher)
Cash Advance Fee

Effective as of 22 April 2024		 6% of cash advance amount or minimum IDR200,000 (whichever is higher)
Late Payment Fee 1% of the total bill or a maximum of IDR 100,000 (whichever is lower)
Over Limit Fee IDR250.000
Currency Conversion Rate International transaction will be converted into Rupiah currency based on the rate of Visa International and HSBC
Copy Request Fee
Biling Statement / Month IDR30,000 per copy
Sales Draft / Transaction IDR25,000 per copy
Annual Billing Statement IDR300,000 per period
Return Fee
Cheque IDR25,000
Standing Instruction IDR25,000
Credit Balance Transfer Fee IDR50,000 per transfer request
Paper Billing Statement Fee
Paper Billing Statement/month IDR15,000
Paper Billing Statement/month

Effective as of 22 April 2024		 IDR30,000
Minimum payment
Minimum payment Minimum Credit Card Payment Limit is 5% of the total bill, with additional (if any) the amount in arrears and or the amount that has exceeded the credit limit

1 Bank will determine interest charge from time to time, based on the pattern/history of your credit limit utilization and credit card payment.

Apply online

Complete the online application form and our customer service representative will contact you within 48 hours.

Apply online

Apply by phone

Call our Contact Centre at 1500 707.

Apply in branch

Find nearest branch.

  1. The main Cardholder must be above 21 years old, whereas Supplementary Cardholders must be above 17 years old.
  2. Cardholders must have a minimum annual income of IDR 240 million.
  3. Cardholders must copy of ID card, income documentation and NPWP.

Signature Rewards

Accelerated Rewards Points

For every transactions of IDR1,500 using HSBC VISA Signature Credit Card, you are entitled to get 1 Rewards Point.

Exclusively only for HSBC VISA Signature Credit Card, you can enjoy accelerated point earning for every transaction in the following categories:

  • 4X Rewards Points for your travel related purchase includes: Airlines, Hotel or other accommodation, and transaction through Travel Agent both domestic and overseas
  • 4X Rewards Points for dining transaction.
  • 2X Rewards Points for retail overseas transaction.

The bonus points will be accumulated to the current points that you have within maximum 30 (thirty) business days since transaction is posted.

Terms and Condition
accelerated
rewards points

HSBC Point Rewards Information







Competitive Rewards Points redemption to mileage

Now even the most exotic places are within your reach when you exchange your reward points for air miles under the HSBC VISA Signature Mileage conversion program.

Earn 1 mile with transaction as low as IDR 9,375. Contact HSBC Signature Call Center to redeem your mileage.

Mileage program Spending required for 1 mile
Spending at travel &
dining category 		Other retail
spending overseas 		Other retail spending
Krisflyer IDR 9,375 IDR 18,750 IDR 37,500
Asia Miles IDR 9,375 IDR 18,750 IDR 37,500
Garuda Miles IDR 9,375 IDR 18,750 IDR 37,500

Terms and Condition Competitive Rewards Points Redemption to Mileage

Starting 24 October 2022, conversion rate and minimum redemption apply for exchanging Rewards Points to mileage. More info click here



Rewards illustrations

Starting 24 October 2022, conversion rate and minimum redemption apply for exchanging Rewards Points to mileage. More info click here

Spending/month in travel dining for 12 months Rewards points Redemption
Mileage Hotel
IDR 8 mio 256,000 1 return ticket to Singapore with SQ 1 night free at The Sankara Resort Ubud by Pramana Bali/The Ritz Carlton Kualalumpur/Venue Hotel The Lily Singapore
IDR 16 mio 512,000 1 one-way ticket to Hongkong with Cathay Pacific 1 night free at Viceroy Bali/Fairmont Jakarta/The St Regis Kuala Lumpur/Mandarin Orchard Singapore

Convenient rewards redemption through merchants

Convenience in redeeming your Rewards Points directly at more than 500 outlets nationwide. Visit www.hsbc.co.id/rewards for latest information on program and participating merchants.

Discover a world of experiences

Travel

Many go on holidays, but only a few have heavenly getaway

You have dedicated so much effort and time to reach success. It's time to reward yourself by relaxing at various favorite holiday destinations, and staying at hotels with world class services.

Offer Details

Dining

Many enjoy good food, but only a few can share extraordinary dining moments

Savouring delicious dishes in the best restaurants is one way to share your success with your closest ones, be they colleagues or families. Make this moment extraordinary with special offers only available to HSBC VISA Signature Cardholders, such as the privilege for a priority reservation, experiental dining which includes exotic culinary tour and cooking courses that will stimulate your senses.
On top of that, you are also entitled to enjoy Red Hot Dining offer all year long. It is our commitment to continuously pamper you with exceptional culinary experiences.

Offer Details

Explore World

Many get privileges, but only a few deserve the ultimate

Success has brought you privileges only selected few can enjoy. Many can savour delicious dishes in fancy restaurants, but only a few get served directly by executive chefs. Many can get special discounts at favorite boutiques, but only a few get to be the first to enjoy them.

Be the first to experience special services and privileges wherever you are.

Competitve exchange rate

Enjoy a competitive exchange rate for all your overseas transactions including online transactions.

Special privilege at Panorama Tours

Enjoy HSBC VISA Signature Credit Card special privilege of free service surcharge at Panorama Tour all year long.

Contact our special hotline at (021) 2556 5550 for more details.

Privileges

Global Customer Assistance Service (GCAS)

GCAS is a comprehensive customer services program special for all HSBC VISA Signature Credit Cardholders that provide valuable emergency services when cardholders are traveling overseas like lost stolen card reporting, emergency card replacement, and emergency cash disbursement.

With multilingual support for all key Asian languages - English, Japanese, Mandarin, Cantonese, Thai, Korean and Bahasa Melayu, available 24X7, HSBC VISA Signature Credit Cardholders can access GCAS practically from anywhere in the world through a network of toll free lines, any time of the day, throughout the year.

GCAS offers a worldwide safety net for cardholders with travel and emergency services.

Service Provided By GCAS



For GCAS Service, dial: 001 803 1933 6294 toll free number from Indonesia and +1 303 967 1090 from outside Indonesia.

VISA Signature Concierge Service

VISA provides lifestyle concierge, exclusively for all HSBC VISA Signature Credit Cardholders. Service is available 24 hours a day, 7 days a week through the VISA Signature Customer Center (VSCC). Whether at home or overseas, HSBC VISA Signature Credit Cardholders have access to a host of services like hotel bookings, flight reservations, limousine transfers - to name a few - through a dedicated network of global toll free numbers.

Service Provided By VISA concierge

For Concierge service, just dial: 001 803 441 568 toll free number from Indonesia and +61 299 471 499 from outside Indonesia.

Visit www.visa-asia.com for more detail.

HSBC Signature Call Centre

Starting 18 October 2015, Signature Call Center provides Interactive Voice Response for your convenience.

To find out more about your HSBC Visa Signature Credit Card feature and programs, please contact 24-hours HSBC Signature Call Centre at 1500 808 (in Indonesia without area code) or (021) 2552 6603 (from outside Indonesia).

VISA Premium Privileges

VISA PREMIUM PRIVILEGES

As an HSBC VISA Signature Credit Cardholder, you will also enjoy a host of premium privileges from VISA. Find out more on http://www.visa-asia.com/premium and enjoy these offerings on top of your HSBC privileges and rewards.

Apply HSBC Visa Signature

Travle free faster 4X Points for travel and dining dan Complimentary air tickets and hotel stays
Apply Now

PT Bank HSBC Indonesia is registered and supervised by Financial Services Authority (OJK), Bank Indonesia (BI)
and also a participant of Indonesia Deposit Insurance Corporation (LPS) guarantee program

 
 

Terms and Condition of HSBC VISA Signature Rewards Feature

  1. This feature is valid from January 1 2016.
  2. This feature is valid for HSBC VISA Signature Main Credit Cardholder issued by HSBC Indonesia, provided that the card account is still valid and the Cardholder (i) has no outstanding payment, (ii) is not in an over limit condition, (iii) has no record of misuse of the HSBC Credit Card, and (iv) has a good record as a Cardholder (as will be determined by HSBC in its sole discretion).
  3. 4 (four) Rewards Points will be given to HSBC VISA Signature Credit Cardholder for every IDR 1,500 spending in travel (hotel, airlines, travel agents) and dining both for domestic and overseas transactions.
  4. 2 (two) Rewards Points will be given to HSBC VISA Signature Credit Cardholder for every IDR 1,500 overseas retail transaction.
  5. This feature is not valid for cash advance and Bestbill.
  6. The maximum rewards points credited to cardholder is 250,000 points per month.
  7. Rewards points will be added to cardholder's account 30 (thirty) days at the latest .
  8. HSBC reserves the right for not giving additional rewards points to cardholder is HSBC suspect there is a credit card misuse.
  9. HSBC reserves the right to change or delete the feature stated above at any time within 7 (seven) calendar days' notice before activation.
  10. For more information regarding HSBC VISA Signature, please contact Signature call center at 1500 808 or from HSBC Phone Banking at 64722.
 
 
 

Syarat dan Ketentuan Penukaran Poin Rewards Mileage yang Kompetitif

Terms and conditions applies. Mileage program conversion may change from time to time, please visit www.hsbc.co.id/visa-signature for latest update. Mileage will be accumulated to the existing membership by customer.

 
 
 

Service Provided By GCAS

  • Lost/Stolen card reporting
    This service allows a cardholder to report the theft or loss of his VISA card. The account number, if it is available, can be immediately blocked thus reducing further losses on the card.

  • Emergency card replacement
    This service allows a cardholder to receive a temporary replacement card to cover his/her traveling needs. An emergency card replacement must have:
    • CVV encoding.
    • Minimum spending limit of US$10,000.

  • Emergency cash disbursement
    This service advances cash to cardholder to cover his/her traveling needs. The minimum stand-in emergency cash disbursement is US$5,000 or local currency equivalent

  • Cardholder inquiry service
    This service allows a cardholder to acquire information on VISA products, as well as get connected to their issuing bank when they are traveling.
 
 
 

Term and Conditions for Category A (200.000 points)

  1. This program only valid for HSBC Visa Signature Cardholder issued by HSBC Indonesia. (“Cardholders”).
  2. Cardholders are eligible to get free 1 (one) hotel night after redeeming HSBC rewards points through HSBC Call Center 500 808 from home phone number or 021-500 808 from handphone, based on hotel category A : 200.000 rewards points.
  3. After redeeming HSBC rewards points, Cardholders will receive e-voucher containing ref-number that will be sent to Cardholders e-mail.
  4. E-voucher will valid for 3 (three) months since the date it is sent to Cardholders e-mail. Cardholders should call Panorama Tours (021) 2556 5550 to reserve for the hotel before the expiry date of the e -voucher.
  5. Cardholders can reserve the hotel to Panorama Tours by mentioning the ref number written in the e-voucher. Cardholders can choose the hotel based on rewards points category redeemed, for unlimited date of visit but subject to room availability of the chosen hotel.
  6. After Cardholders make hotel reservation through Panorama Tours call center, Panorama Tours will issue hotel voucher and Cardholders can take the voucher at Panorama Tours offices, or it can be sent to cardholders' e-mail.
  7. The usage of hotel voucher from Panorama Tours may not be transferred to anyone else.
  8. Use of the hotel rooms are subject to the further terms and conditions of each hotel.
 
 
 

Term and Conditions for Category B (250.000 points)

  1. This program only valid for HSBC Visa Signature Cardholder issued by HSBC Indonesia. (“Cardholders”).
  2. Cardholders are eligible to get free 1 (one) hotel night after redeeming HSBC rewards points through HSBC Call Center 500 808 from home phone number or 021-500 808 from handphone, based on hotel category B : 250,000 rewards points.
  3. After redeeming HSBC rewards points, Cardholders will receive e-voucher containing ref-number that will be sent to Cardholders e-mail.
  4. E-voucher will valid for 3 (three) months since the date it is sent to Cardholders e-mail. Cardholders should call Panorama Tours (021) 2556 5550 to reserve for the hotel before the expiry date of the e -voucher.
  5. Cardholders can reserve the hotel to Panorama Tours by mentioning the ref number written in the e-voucher. Cardholders can choose the hotel based on rewards points category redeemed, for unlimited date of visit but subject to room availability of the chosen hotel.
  6. After Cardholders make hotel reservation through Panorama Tours call center, Panorama Tours will issue hotel voucher and Cardholders can take the voucher at Panorama Tours offices, or it can be sent to cardholders' e-mail.
  7. The usage of hotel voucher from Panorama Tours may not be transferred to anyone else.
  8. Use of the hotel rooms are subject to the further terms and conditions of each hotel.
 
 
 

Term and Conditions for Category C (350.000 points)

  1. This program only valid for HSBC Visa Signature Cardholder issued by HSBC Indonesia. (“Cardholders”).
  2. Cardholders are eligible to get free 1 (one) hotel night after redeeming HSBC rewards points through HSBC Call Center 500 808 from home phone number or 021-500 808 from handphone, based on hotel category C : 350,000 rewards points.
  3. After redeeming HSBC rewards points, Cardholders will receive e-voucher containing ref-number that will be sent to Cardholders e-mail.
  4. E-voucher will valid for 3 (three) months since the date it is sent to Cardholders e-mail. Cardholders should call Panorama Tours (021) 2556 5550 to reserve for the hotel before the expiry date of the e -voucher.
  5. Cardholders can reserve the hotel to Panorama Tours by mentioning the ref number written in the e-voucher. Cardholders can choose the hotel based on rewards points category redeemed, for unlimited date of visit but subject to room availability of the chosen hotel.
  6. After Cardholders make hotel reservation through Panorama Tours call center, Panorama Tours will issue hotel voucher and Cardholders can take the voucher at Panorama Tours offices, or it can be sent to cardholders' e-mail.
  7. The usage of hotel voucher from Panorama Tours may not be transferred to anyone else.
  8. Use of the hotel rooms are subject to the further terms and conditions of each hotel.
 
 
 

Get Your Free Hotel Nights as Easy as This

Rewards redemption to
hotel night 		Total spend
per month
(per year) 		Spend for
dining 		Spend for
travel
accomodation 		Spend for
overseas
shopping 		Spend at other
categories
(groceries, shopping, bill
payment, etc)
4X
4X
2X
1x
1 night at Courtyard Bali Nusa Dua, Intercontinental Kuala Lumpur IDR10 m
(IDR120 m)

200,000 pts 		IDR3 m/month
IDR36 m/year

96,000 pts 		IDR24 m/year


64,000 pts 		IDR15 m/year


10,000 pts 		IDR3.75 m/month
IDR45 m/year

30,000 pts
Sofitel Bali, Park Regis Singapore, Hyatt Regency Tokyo IDR10 m
(IDR120m)

250,000 pts 		IDR3 m/month
IDR36 m/year

96,000 pts 		IDR36 m/year


96,000 pts 		IDR21 m/year


28,000 pts 		IDR3.75 m/month
IDR45 m/year

30,000 pts
Mulia Resort Bali, Mandarin Orchard Singapore, Intercontinental Tokyo Bay IDR10 m
(IDR120 m)

302,000 pts 		IDR4.5 m/month
IDR54 m/year

144,000 pts 		IDR36 m/year


96,000 pts 		IDR24 m/year


32,000 pts 		IDR3.75 m/year
IDR45 m/year

30,000 pts
 
 
 

Syarat dan Ketentuan Program – Milan Visa Promotion Program

  1. Promo ini berlaku untuk semua Kartu Kredit HSBC VISA Classic, VISA Gold, VISA Platinum, VISA Signature, VISA Corporate dan Kartu Debit VISA yang dikeluarkan oleh HSBC Indonesia (“Kartu HSBC”).
  2. Program ini berlaku hingga 31 Desember 2016 (“Periode Program”).
  3. Program ini merupakan promosi di beberapa merchant terpilih di Milan sebagai berikut (“Promosi”) :
    Nama Merchant Promosi
    La Rinascente Diskon 10%.
    Biffi Diskon 15%.
    Banner Diskon 15%.
    Peck Diskon 10%.
    Peck Italian Bar Dessert gratis apabila memesan 2 hidangan.
    Al Peck Restaurant Dessert gratis apabila memesan 2 hidangan.
    Zani Viaggi Diskon 10%.
  4. Program ini tidak dapat dipindahtangankan ke pihak manapun maupun digabungkan dengan promosi lain, kecuali disebutkan secara khusus oleh masing–masing merchant.
  5. Program ini tidak dapat diuangkan atau ditukarkan dengan produk lain.
 
 
 

Syarat dan Ketentuan Program – Paris Visa Promotion Program

  1. Promo ini berlaku untuk semua Kartu Kredit HSBC VISA Classic, VISA Gold, VISA Platinum, VISA Signature, VISA Corporate dan Kartu Debit VISA yang dikeluarkan oleh HSBC Indonesia (“Kartu HSBC”).
  2. Program ini berlaku hingga 31 Desember 2016 (“Periode Program”).
  3. Program ini merupakan promosi di beberapa merchant terpilih di Paris sebagai berikut (“Promosi”) :
    Nama Merchant Promosi
    Galeries Lafayette – Free shopping bag untuk transaksi minimum 175 euro dengan kartu Visa.
    – Power bank untuk transaksi minimum 500 euro.
    Fauchon Diskon 10% off atau komplemen Fauchon bag dengan transaksi minimum 100 euro.
    Fragonard Diskon 10% off untuk parfum, sabun, lilin, atau barang wewangian lainnya.
    Avril Gau Diskon 15% off.
    Satelitte Diskon 10% off.
    Upla Diskon 10% off.
    Twins for Peace Diskon 10% off.
    La Valle Village (Chic Outlet) Diskon 10% off.
    Museedu Louvre Diskon 10% off di Museum Shop (5% on books).
    Museedu Chateau de Versailles Diskon 10% off di Museum Shop (5% on books).
    Museed Orsay Diskon 10% off di Museum Shop (5% on books).
    Museede ‘Orangerie Diskon 10% off di Museum Shop (5% on books).
    Le Violon d Ingres Aperitif Complementary.
    Café Constant Diskon 15% untuk full breakfast.
  4. Program ini tidak dapat dipindahtangankan ke pihak manapun maupun digabungkan dengan promosi lain, kecuali disebutkan secara khusus oleh masing–masing merchant.
  5. Program ini tidak dapat diuangkan atau ditukarkan dengan produk lain.