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HSBC Indonesia Mobile Banking app

A simple, convenient, secure way to monitor and make banking transactions anytime and anywhere.

Rewards Points with HSBC credit cards

Get Rewards Points for every transaction you make and exchange them for a variety of exclusive prizes.

Indonesia Rupiah Time Deposit

Earn an attractive rupiah interest rate to maximise your return.

Explore privileges at Plaza Indonesia

See a wide range of perks you can enjoy with your credit card when you shop at Plaza Indonesia.

Getting in touch with us

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Lending rate information

<strong>Latest prime lending rate (PDF)</strong> This link will open in a new window

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Announcements

Information regarding extension period of credit card minimum payment and late penalties

Dear valued customer, in accordance with Bank Indonesia Press Release No.27/133/DKom, regarding the policy of minimum payment is 5% of the total bill by cardholders and late payment fee at 1% with a maximum of IDR100,000, extended until 31 December 2025.

Further information regarding Structured Product

There is further explanation regarding the concentration risk inherent in Structured Products which is stated in the Customer Document.

Information regarding structured products

Referring to Regulation of Member of Board of Governors Number 11 of 2024 on Foreign Exchange Market Transactions and its supporting documents, HSBC Indonesia has made adjustments to the Structured Product transaction policy.

Appeals regarding the use of credit card facilities as a means of payment

Dear customers, we would like to remind you on cash swipe transactions activities. The activities are not in accordance with Bank Indonesia Regulation (PBI) No.14/2/2012 regarding the Implementation of Card-Based Payment Instrument Activities (APMK).
If Bank identifies activities that are considered suspicious and not in accordance with Bank Indonesia Regulation (PBI) No.14/2/2012. Bank has the right to block or close the customer's account.

Activate your HSBC credit card and set your PIN via HSBC mobile banking

Now you can easily and securely activate your HSBC credit card right from your favorite device. Download the app and enjoy the convenience of viewing transactions in real-time and easy access to e-statements.

Information regarding new update on Premier Banking statement date

Effective March 2025, PT Bank HSBC Indonesia will change Premier Banking statement date to the 3rd of each month. If the date falls on a weekend or a public holiday, the statement will be generated on the previous working day. Please see our Premier Banking notice (PDF).

Update to mutual fund product list at PT Bank HSBC Indonesia

Effective April 8, 2025, there is an update to the mutual fund product list offered by PT Bank HSBC Indonesia. Please see our mutual fund notice (PDF).

Branch office closure and relocation

For information regarding HSBC Branch Office closure and relocation, please visit our branch finder page.

Notes

For more details on the financial services we offer, please refer to our terms of business (PDF).

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