Welcome to Personal Internet Banking Learning Centre!
Leverage the most of online@hsbc to simplify your banking experience

Insight: New HSBC Internet Banking Security Device
Enhanced security. Greater peace of mind

The new HSBC Security Device is designed to ensure only you can access your accounts. We're the first bank in Indonesia to introduce the smallest and simplest-to-use two-factor authentication device.


The basics
Learn how easy it is to start your online banking journey.

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Learn how to logon using your passwords
Learn how to logon using your security device
In this session you will learn how to change your primary password.
In this session you will learn how to change your secondary password.
Learn from this session on how to check the foreign exchange rate offered by the bank.
Learn how to inquiry interest rates of various savings and time deposit account.
Security device
Enjoy more secure online banking with HSBC Internet Banking

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Enjoy more secure online banking with HSBC Internet Banking.
Your HSBC Security Device is protected using 6 digits PIN that must be created during first usage.
A security code is a single-use random number generated by the Security Device
Transaction signing code is required when you are about to transfer funds to 3rd party beneficiary account
You can change your device PIN to meet your preference.
Should you forget your device PIN, this demo will guide you how to reset your PIN online.
Manage your accounts
Manage your daily account activities conveniently.

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Opening additional savings account is only few clicks away.
There are over 10 currency options to meet your global needs, including IDR, USD, EUR, GBP, AUD, HKD, SGD.
Opening time deposit account is very easy.
Various currency and term options are also available at your disposal.
HSBC Advance customers can also enjoy Overnight Time Deposit to obtain more benefit and liquidity.
Every new time deposit has automatic roll-over as its maturity instruction, which means both principal and interest will be put into new time deposit for another term.
This session will guide you to change the maturity instruction to suit your needs.
Still using paper statement?
Come join us to save our earth and enjoy following benefits:
  • available up to last 12 months
  • on-time delivery
  • free of charge
In this session you will learn how to view your bank e-Statement.
Get SMS updates on account activities:
  • incoming fund transfer
  • cash withdrawal or outgoing fund transfer
  • mini statement
  • monthly statement
This service is free of charge.
Avoid confusions by naming your account according to its purpose and usage.
This session will show you how it can be done.
Bill Payment
You can pay your monthly Electricity, Telephone, Internet bill payment and Mobile Phone Top Up using HSBC Internet Banking.

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Cut down your transaction fee up to 45% when you buy mutual fund online.
You can buy all same mutual funds being offered at our branches.
Maximize your profit by cutting down transaction fee up to 45% when you sell mutual funds online.
Rebalancing your portfolio?
Do it online and enjoy transaction fee discount up to 45%
Rebalancing your portfolio?
Do it online and enjoy transaction fee discount up to 45%
Rebalancing your portfolio?
Do it online and enjoy transaction fee discount up to 45%
Fund transfer
Save time & enjoy lower fee for any fund transfers.

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You can transfer funds between your multi currency savings/current account up to 2.5 billion IDR per day.
You can transfer funds to other person's HSBC savings/current account up to IDR 1 billion per day.
As it is crucial for you to transfer funds to business partners at other domestic banks, HSBC provides you free online SKN fund transfer, plus free four online RTGS fund transfer every month.
Online Realtime transfer feature is now available on HSBC Internet Banking and Mobile App
Need to transfer to overseas bank? or foreign currency transfer?
Do it online and get transaction fee discount.

Schedule, change, delete a future transfer

You can schedule a future transfer to help you manage your regular financial activities.
Should you need to make changes or cancel the future transfer, you can do it online too.

Schedule, change, delete a recurring transfer

You can schedule a recurring transfer to help you manage your regular financial activities.
Should you need to make changes or cancel the recurring transfer, you can do it online too.
In this session you will learn how to save transfer beneficiary account number for future use.
Manage your investments
Enjoy fee discount up to 45% for any mutual fund transactions.

Click any links below to open the session.
Cut down your transaction fee up to 45% when you buy mutual fund online.
You can buy all same mutual funds being offered at our branches.
Maximize your profit by cutting down transaction fee up to 45% when you sell mutual funds online.
Rebalancing your portfolio?
Do it online and enjoy transaction fee discount up to 45%
Manage your E-SBN
Start your investment through E-SBN

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Start your investment through E-SBN
Manage your credit cards
Get more from your HSBC credit cards.

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Still using paper statement?
Come join us to save our earth and enjoy following benefits:
  • available up to last 11 months
  • on-time delivery
  • free of charge
In this session you will learn how to view your credit card e-Statement.
FAQ
Browse our Frequently Asked Questions to find answers to any internet banking issues.

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