Overview
e-Wallet essentially is a wallet to store money and accessed to pay for goods and services.
Step 1
- Choose Pay & Transfer menu.
- Select Pay & Transfer.
Step 2
- Select account to be source of fund.
Step 3
- Choose "Add a new payee" to register new e-Wallet number.
Step 4
- Select "e-Wallet".
Step 5
- Choose e-Wallet destination from available list.
Step 6
- Insert e-Wallet number and continue the step.
Step 7
- Insert top up amount and nickname/notes (optional), then continue.
Step 8
- Review transaction information. When it is correct, click "Confirm"
Step 9
- The app will show top up confirmation which has been successfully made.
FAQ
Top Up e-Wallet menu gives you quick and easy access to make Top Up transactions to popular e-Wallet providers. This menu is available in HSBC Mobile Banking.
Please refer to the following guide.
Currently you can top up OVO, GoPay, LinkAja, ShopeePay, and Dana accounts through HSBC Mobile Banking.
The Top Up e-Wallet limit are combined with Online Realtime Transfer and ATM interbank transfers up to maximum IDR 50 mio daily. Please note, that each e-Wallet provider has their own policies regarding maximum balance. Make sure the Top Up amount is within the max limit of the destination e-Wallet account.
- Bank do not charge bank administration fee on for e-Wallet top up transactions. Some providers may charge admin fee based on the provider regulation.
- For HSBC Premier customers enjoy free unlimited bank administration fee for top up e-Wallet and free of bank administration fee up to 30x/month for Advance customers (combined with Online Realtime Transfer). Advance customers will be charged with IDR 7,500 for subsequent transactions once the 30x limit has been reached.
- For HSBC Retail Business Banking customers, enjoy free bank administration fee up to 30x/month for Top Up e-Wallet (combined with Online Realtime Transfers). You will be charged with IDR 7,500 for the subsequent transactions once the 30x limit has been reached.