Update Your Personal Information

Update Your Personal Information

In accordance with the Regulation of the Financial Services Authority (OJK), please kindly ensure that you have updated your personal data as follows to prevent financial crimes.

  • Personal identity : e-KTP, Paspor/KIMS/KITAS
  • Correspondence address (home, office and email)
  • Contact data (mobile, home and office)

Contact the following HSBC Phone Banking services for further assistance:

  • 1500 700 for HSBC Premier Customers / HSBC Premier Credit Cardholders
  • 1500 808 for HSBC Advance Customers / HSBC Signature Credit Cardholders / HSBC Platinum Credit Cardholders / HSBC Cashback Credit Cardholders
  • 64722 (from Mobile Phone) for Other HSBC Credit Cardholders

PT Bank HSBC Indonesia is licensed and supervised by the Financial Services Authority (OJK). PT Bank HSBC Indonesia included in the guarantee program by Indonesia Deposit Insurance Corporation (LPS).