Mobile Banking Services

HSBC Mobile Banking, the newest banking feature to connect your money wherever you are. Banking at your fingertips, from your Smartphone you can access all your banking information and perform a wide range of transactions on the move.

Key features include:

• Check account balance or transaction history on the go
• Transfer fund between HSBC account and to any bank account (Domestic or Overseas).
• Time Deposit placement
• Access current foreign exchange rates and Interest rates
• Branch and ATM locator (GPS)
• Assistance for any banking needs through secure mailbox
• Check the newest banking and credit card offers

	Check your account balance and transaction history could easily accessed through this feature.
	In the middle of traffic jam, in the gym or in the middle of outdoor activities. You could still perform money transfer to all destination (domestic or overseas) at anytime (24 hours services) only through HSBC Mobile Banking.
	Open time deposit with variety selection period of time that could be adjusted based on your needs.
	No need to open your PC or laptop or call Phone Banking service, you could easily access the latest interest rate and foreign exchange just at your fingertips.
	HSBC Mobile Banking give convenient access to check the latest offer or promotion for all banking customers and HSBC Credit Card holders.
	No more having difficulties finding HSBC branches and ATM location, with the help of Global Positioning System (GPS) you will be pointed to the nearest branch or ATM at your current location.
	Having questions about transactions or any other banking information, you could send a secure message through this feature.

HSBC is committed to providing high levels of security to allow peace of mind for our customers. To protect from any unauthorized access, HSBC Mobile Banking has the same access level of security as HSBC Internet Banking with introduction of Security Device and Dual Password. The technology provides one of the most successful and convenient security measures available that best meets our customers’ need for flexibility and portability.

The Security Device is a small digital authentication generator (the size of a key ring) that generates a constantly changing, single-use six digit Security Code. When you activate your Security Device, it becomes unique to you only.

Certain online activities and transactions, eg. 3rd party account transfers, requires Security Code in order to add protection to you.

Your Role in Security
To ensure Mobile Banking security, HSBC would suggest you to adopt following measures:

	Your password must be secure, unique and difficult to guess. It MUST NOT be shared with anyone. No one from HSBC will ask you for your Password.
	DO NOT choose a Password that you use for other services (eg. public email accounts, social networking accounts). Your password for Mobile Banking should be unique.
	Change your Internet Banking password regularly.