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ExpressBanking Services

ExpressBanking HSBC

What's New

  • Now you can purchase top-up voucher and pay bills on HSBC ATM machines. Click here for more detailed information
  • Want to transfer funds between your HSBC accounts around the world in real-time. Click here for more detailed information.
  • View and manage your HSBC accounts held in different countries in a single window with a single login through HSBC Internet Banking. Click here for demo.
  • Manage your investment through our Wealth Management Tool. Click here for more detailed information
  • Enjoy our 24 hours Phone Banking services through
    • (62 21) 5291 4722
    • 0804 1 86 4722 (from anywhere in Indonesia)
    • 6 4722 (from your mobile phone)

Manage your money through our range of innovative channels, anytime and anywhere

Internet Banking

internet banking
It is a simple, fast, convenient, and secure way to manage your finances, anytime, anywhere. You will also find it as the most cost-efficient way to bank with us.



internet banking
Our HSBC cards are accepted throughout Indonesia and overseas at HSBC ATMs and wherever you see the ATM Bersama, Visa/Plus or Maestro/Cirrus logo.


Phone Banking

internet banking
Instant access to your accounts is only a phone call away. Phone banking is an easy way to do almost all of your banking transactions - check balances, hear recent transactions, pay bills, transfer funds, check interest rates and more.


Feature Internet Banking Phone Banking ATM
Balance inquiry blue bullet blue bullet blue bullet
Cash withdrawal (Rp) ok button     Green
In-house transfer blue bullet blue bullet blue bullet
Interbank transfer Green Green Green
Overseas transfer yellow bullet yellow bullet  
Global Transfer Green    
Open additional savings blue bullet    
Open, break and create instruction for time deposit blue bullet blue bullet  
Buy, sell and
switch mutual fund product ok button
yellow bullet    
Interest rate inquiry blue bullet blue bullet  
Foreign exchange rate inquiry blue bullet blue bullet  
Banking & credit card e-statements blue bullet    
Security ok button - Security Device
- Unique ID
- Password
- 128-bit SSL
- PIN Phone


blue bullet



Free with T&C applied

yellow bullet

Charges applied

Transaction Fee Comparison

BRANCH ATM Internet Banking Phone Banking BRANCH ATM Internet Banking Phone Banking
Telegraphic Transfer (TT)*                
- involving currency exchange IDR 25,000 Not available
IDR 25,000 IDR 25,000 IDR 50,000 Not available IDR 25,000 IDR 25,000
- no currency exchange USD 10 USD 5 USD 10 USD 15 USD 7 USD 10
Interbank (SKN) IDR 5,000 FREE 30X/month (ATM Bersama) FREE FREE IDR 10,000 FREE 30X/month (ATM Bersama) FREE IDR 5,000
Transfer (RTGS) IDR 15,000 Not available FREE** IDR 10,000 IDR 25,000 Not available FREE** IDR15,000
 * If sending party decides to bear all fees, USD 25 will be charged for USD Telegraphic Transfer and equivalent to USD 30 will be charged for non USD Telegraphic Transfer.
** Free up to 4 times per month and IDR 30,000 per transaction afterwards for Advance customer and IDR 10,000 for Premier customer

Note: fees are subject to change at any time

Help and Support

For Personal Customer:
Contact Us (+6221) 5291 4722
  64722 (from mobile phone)
Location Locate HSBC Branch
Location Find HSBC ATM