- Now you can purchase top-up voucher and pay bills on HSBC ATM machines. Click here for more detailed information
- Want to transfer funds between your HSBC accounts around the world in real-time. Click here for more detailed information.
- View and manage your HSBC accounts held in different countries in a single window with a single login through HSBC Internet Banking. Click here for demo.
- Manage your investment through our Wealth Management Tool. Click here for more detailed information
- Enjoy our 24 hours Phone Banking services through
- (62 21) 5291 4722
- 0804 1 86 4722 (from anywhere in Indonesia)
- 6 4722 (from your mobile phone)
Indonesia
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ExpressBanking Services
What's New
Manage your money through our range of innovative channels, anytime and anywhere
Internet Banking
It is a simple, fast, convenient, and secure way to manage your finances, anytime, anywhere. You will also find it as the most cost-efficient way to bank with us.
ATM
Our HSBC cards are accepted throughout Indonesia and overseas at HSBC ATMs and wherever you see the ATM Bersama, Visa/Plus or Maestro/Cirrus logo.
Phone Banking
Instant access to your accounts is only a phone call away. Phone banking is an easy way to do almost all of your banking transactions - check balances, hear recent transactions, pay bills, transfer funds, check interest rates and more.
Features
| Feature | Internet Banking | Phone Banking | ATM |
| Balance inquiry |  |
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Cash withdrawal (Rp and US$)  |
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| In-house transfer | |
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| Interbank transfer | |
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| Overseas transfer |  |
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| Global Transfer | |
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| Open additional savings | |
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| Open, break and create instruction for time deposit | |
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| Buy, sell and switch mutual fund product |
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| Interest rate inquiry | |
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| Foreign exchange rate inquiry | |
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| Banking & credit card e-statements | |
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| Security |
- Security Device
- Unique ID - Password - 128-bit SSL Encryption Technology |
- PIN Phone Banking |
- PIN ATM |
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FREE |
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Free with T&C applied |
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Charges applied |
Transaction Fee Comparison
| TRANSACTION | CUSTOMERS PREMIER | CUSTOMERS NON PREMIER | ||||||
| BRANCH | ATM | Internet Banking | Phone Banking | BRANCH | ATM | Internet Banking | Phone Banking | |
| Telegraphic Transfer (TT)* | ||||||||
| - involving currency exchange | IDR 25,000 | Not available |
IDR 25,000 | IDR 25,000 | IDR 50,000 | Not available | IDR 25,000 | IDR 25,000 |
| - no currency exchange | USD 10 | USD 5 | USD 10 | USD 15 | USD 7 | USD 10 | ||
| Interbank (SKN) | IDR 5,000 | FREE 30X/month (ATM Bersama) | FREE | FREE | IDR 10,000 |  FREE 30X/month (ATM Bersama) |
FREE |
IDR 5,000 |
| Transfer (RTGS) | IDR 15,000 | Not available | FREE** | IDR 10,000 | IDR 25,000 | Not available | FREE** | IDR15,000 |
| In-house Transfer | FREE | FREE | FREE | FREE | FREE | FREE | FREE | FREE |
* If sending party decides to bear all fees, USD 25 will be charged for USD Telegraphic Transfer and equivalent to USD 30 will be charged for non USD Telegraphic Transfer.
** Free up to 4 times per month and IDR 30,000 per transaction afterwards for Advance customer and IDR 10,000 for Premier customer
Note: fees are subject to change at any time
** Free up to 4 times per month and IDR 30,000 per transaction afterwards for Advance customer and IDR 10,000 for Premier customer
Note: fees are subject to change at any time
Next steps
| For Personal Customer: | |
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(+6221) 5291 4722 |
| 0804-1-86-4722 | |
| 64722 (from mobile phone) | |
| For Corporate Customer: | |
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(+6221) 2551 4777 |
| 0807-1-86-4722 | |
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Locate HSBC Branch |
