Starting 1 August 2011, The number of reward points redeemable with mileage of Garuda Frequent Flyer has changed as shown in the below information. Minimum redemption is 1,000 mileage for all HSBC credit card (excluding Air Asia credit card and Advance Platinum credit card) and multiplication applies. Mileage redemption is only applicable for HSBC Visa Platinum credit card and HSBC Premier MasterCard credit card only.
For your best travel experience, redeem your Rewards Points with mileage from our selected partners:
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Mileage - Asia Miles™ |
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Mileage - KrisFlyer |
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Mileage - Garuda Frequent Flyer |
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Terms & Conditions:
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1. |
Mileage Program is a redemption program of HSBC point rewards, which includes HSBC and Premier ("HSBC Credit Cards") by redeeming the HSBC point rewards into mileage (Asia Miles, KrisFlyer and Garuda Frequent Flyer). |
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2. |
Before redeeming the point rewards, HSBC Credit Cardholders must register with HSBC (free of charge) and shall have already had the relevant Mileage Program number and membership card |
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3. |
Change on the Mileage Program membership number must be notified to HSBC to be re-registered. |
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4. |
Mileage Program membership number must be informed to HSBC upon redemption. |
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5. |
Any incorrect or mismatched information given by HSBC Credit Cardholders on Mileage Program membership card number or name may cause on delay or cancellation of registration or redemption process. |
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6. |
Minimum redemption for Asia Miles, KrisFlyer and Garuda Frequent Flyer is 1,000 mileages and its multiplication. |
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7. |
HSBC will inform the mileage redemption data to each Mileage Program owner within 4 - 8 weeks after the redemption request is received by HSBC. Redeemed mileage will be credited into HSBC Credit Cardholders mileage account, subject to the policy of each Mileage Program owner. |
Redeem your HSBC Rewards Point with Mileages, by simply contacting:

For Personal Customer:
Call us at
(+6221) 5291 4722
0804-1-86-4722
64722 (from mobile phone)
For Corporate Customer:
Call us on
(+6221) 2551 4777
0807-1-86-4722
0807-1-TO-HSBC