Payment Points

Payment Points	Channel	Payment Fee
	ATM Internet Banking Phone Banking Direct Debit Branch (Teller)	FREE FREE FREE FREE IDR 35,000
	ATM Bersama (through TRANSFER menu)	Fee may vary for each bank
	ATM Klik BCA mBanking EDC Bizz	IDR 7,500* IDR 7,500* IDR 7,500* IDR 7,500*
	ATM Internet Banking Auto Debit Counter	IDR 5,000* IDR 5,000* IDR 5,000* IDR 20,000*
	ATM PermataMobile PermataNet	IDR 5,000* IDR 5,000* IDR 5,000*
	ATM PhonePlus Internet Banking SMS Banking	IDR 5,000* IDR 5,000* IDR 5,000* IDR 5,000*
	ATM Self Service Terminal (SST) Niaga Ponsel Access Niaga Global @ccess	IDR 5,000* IDR 5,000* IDR 5,000* IDR 5,000*
	ATM IVR HP Banking Counter	IDR 5,000* IDR 5,000* IDR 5,000* IDR 30,000*
	ATM Internet Banking SMS Banking Call Mandiri	IDR 5,000* IDR 5,000* IDR 5,000* IDR 5,000*
	ATM	IDR 5,000*
	ATM Counter	IDR 5,000* IDR 5,000*
	ATM	IDR 5,000
	SOPP Counter inside Post Office	IDR 5,000*

* per payment

Important News

SOPP counter PT Pos Indonesia is available at 1.008 Post Offices throughout major cities in Indonesia.

Operating Hours:

Monday - Friday : 08.00-14.00

Saturday : 09.00-13.00
Credit card payment through SOPP counter PT Pos Indonesia will be posted as per payment date and available credit will increase in the amount paid within three business days.
Credit card payment through teller counter and ATM at other bank in cooperation with HSBC will be posted as per payment date and available credit will increase in the amount paid within two business days.

Tips:
To avoid incurring charges, the cardholder is advised to make payment prior to the payment due date
For payment made through ATM, Internet Banking, Phone Banking, and Ponsel Banking of other Banks, the payment fee will be debited into your credit card account. For payment in BII counter, the payment fee will be collected to the customer by BII teller staff.
Payment made at HSBC branches on Saturday/Sunday/holiday will be processed by HSBC on the following Monday or 1 working day after the transaction.
Payment made through HSBC ATM is processed instantly.
Amount of Minimum Payments
Customers are required to pay the minimum amount of 10% of the total outstanding balance or IDR 50,000 (whichever is higher).
DIRECT DEBIT
If you are an HSBC Accountholder, you can issue a standing instruction to us in writing. You can choose to do either a full or minimum payment on your monthly credit card bill. This will automatically be debited from your nominated account. This service is available for free.

For more detailed information, please call 24-hour HSBC Phone Banking Services

Next steps

For Personal Customer:
(+6221) 5291 4722
0804-1-86-4722
64722 (from mobile phone)
For Corporate Customer:
(+6221) 2551 4777
0807-1-86-4722
Locate HSBC Branch