MasterCard Secure Code

MasterCard® SecureCode™ is a new service introduced by MasterCard International for secure online payment. It is a secure and easy-to-use service that aims to offer extra protection and security when you pay online.

Now this new service is available for all HSBC personal MasterCard credit cardholders (main cards only) to register and use for free.

Password protection - HSBC's MasterCard SecureCode enhances your MasterCard credit card with a personal password (“SecureCode”) of your choice. When you shop at participating online stores, you enter your SecureCode in the same way you enter your PIN (Personal Identification Number)at an ATM. It means that only you can use your MasterCard credit card online, giving you the same assurances you have when you use your card in a physical store.


Extra protection with Personal Greeting - when you register HSBC's MasterCard SecureCodeservice, you are asked to create your own Personal Greeting. When you pay online, remember to check your Personal Greeting before you enter your SecureCode to ensure that you are using the authentic HSBC's MasterCard SecureCode service.

Register your MasterCard credit card for the HSBC's MasterCard SecureCode service and assign your SecureCode for it. This is a one-time registration, once registered, you can use this service any time you like in the future.
Remark: any unauthenticated purchase made to your HSBC's MasterCard credit card will be declined during authorization if you have not registered for HSBC's MasterCard SecureCode . However, so as not to inconvenience a purchase you make before registration, we will exceptionally process your payment if you successfully pass our conditional authentication* by providing your personal information.
*You are allowed a maximum of three conditional authentications with a limit of
IDR 1,000,000 per transaction.


Pay online at participating merchants with your registered personal MasterCard credit card
Verify that the authentication screen is genuine by checking the Personal Greeting, it is the one you created when you registered for the service.
Enter your SecureCode as a signature to authorise the transaction online and complete your purchase.

Registration is fast and easy...
All you need is your user ID and password from online@hsbc

The world of protected online payments is just around the corner, so register now!

Click here for FAQ

Click here for Terms and Condition