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HSBC in Indonesia

About HSBC Group

HSBC has been in operation in Indonesia for nearly 130 years, since it first opens its first branch in 1884 in Jakarta. The Bank serves its customers through 47 branches including, in 6 major cities across Indonesia- Jakarta, Bandung, Semarang, Surabaya, Medan, Batam.


“HSBC has the people, the financial strength and the right strategic focus and values to do well for those who place their trust in us ... ” - Douglas Flint, Group Chairman


The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 to finance the growing trade between Europe, India and China.


With over 6,300 offices in 75 countries and territories in Europe, Hong Kong, Rest of Asia-Pacific, North and Latin America, and the Middle East and North Africa, we aim to be where the growth is, connecting customers to opportunities. Our role and purpose is to enable businesses to thrive and economies to prosper, and ultimately, helping people to fulfill their hopes and realise their ambitions.


We serve around 54 million customers through our four global businesses:

  • - Commercial Banking,
  • - Global Banking and Markets,
  • - Retail Banking and Wealth Management,
  • - Global Private Banking.

Headquartered in London, our network covers around 80 countries and territories in Europe, the Asia-Pacific region, the Middle East, Africa, North America, and Latin America.


Listed in London, Hong Kong, New York, Paris and Bermuda stock exchanges, HSBC Group is one of the world’s largest banking and financial services organisations, with assets of US$2,671bn at 31 December 2013.


In Indonesia, HSBC Group is represented by:

  • - The Hongkong and Shanghai Banking Corporation Limited, Indonesia Branch (“HSBC Indonesia”),
  • - PT Bank Ekonomi Raharja Tbk (“Bank Ekonomi”, a listed, 98.96% owned banking subsidiary), and
  • - PT HSBC Securities Indonesia (“HSBC Securities, an 85% shareholding securities entity).

About HSBC Indonesia

“We play an important role in the local economy and as an International Bank, we are continuing to invest in Indonesia to ensure we play and have an active part in Indonesia’s development.” - Alan Richards, CEO HSBC Indonesia


As a pioneer of modern banking in most Asian countries, HSBC has a long history in Indonesia. HSBC has been operating in Indonesia since 1884 in Indonesia (formerly known as Batavia). HSBC initially served the important sugar trade, and then expanded its operation to Surabaya in 1896.


Today HSBC Indonesia serves its customers through 47 branches in 6 major cities across Indonesia, namely Jakarta, Bandung, Semarang, Surabaya, Batam and Medan. Supported by more than 3,000 employees, HSBC Indonesia offers a full range of services:


  • - Commercial Banking
    HSBC serves upper end SMEs to major corporations in facilitating their financial needs, including corporate finance/advisory, cash management, and international trades.
  • - Global Banking and Markets
    HSBC provides global integrated, wholesale banking products and services that maximises the value of HSBC’s international connectivity and extensive distribution network.
  • - Retail Banking and Wealth Management
    HSBC provides retail banking products and services, ranging from credit cards and mortgages to savings and term deposits. We also expand our range of wealth management product.

Indonesia’s demography, richness in natural resources, political stability and strategic location serve as fuel to unleash economic potential. Indonesia offers a wide range of investment opportunities for both domestic and foreign investors.


As a leading international bank, HSBC Indonesia is well positioned in connecting customers to opportunities. Our global network of businesses allows customers to capture growing investment and trade flows in and out of Indonesia.

Help and Support

For Personal Customer:
Contact Us (+6221) 5291 4722
  0804-1-86-4722
  64722 (from mobile phone)
Location Locate HSBC Branch
Location Find HSBC ATM