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Dear valued HSBC creditcard holder,

According to Bank Indonesia Regulation No. 14/2/PBI/2012 and its Circular Letter No. 14/17/DASP pertaining the implementation of payment activities using credit cards, credit card issuers are required to update cardholder income documentation. In compliance with the above regulations, we would appreciate your cooperation to submit your most updated income document to us.

The documents that can be accepted are:
Employee Self Employed
Latest monthly salary slip; or SPT 1770
Letter of income proof with most recent salary; or


SPT 1721 or 1770 S


Document can be submitted through:
Please state your name and HSBC credit card number at the upper right corner of the document or
in the email:

Card's Issuer : (Master/Visa)
Card's Type : (Gold/Gold AirAsia/Platinum/Classic/Classic AirAsia)
Last 6 Digits : xxxxxx

We will send SMS confirmation in 7-10 business days after we receive the complete document.
By submitting your income document, you will have a chance to increase your HSBC credit card limit.

Thank you for your kind attention.