You are here:

You are not logged on.  Log on to Internet Banking Icon: Not logged on

HSBC Credit Card
Announcement for existing AirAsia HSBC cardholders:

Along with our commitment to keep providing the best services for our customers, we would like to inform you that your AirAsia HSBC Visa Credit Card will be converted to other HSBC Credit Cards.

The conversion process will commence starting January 2014 and will be completed in several phases. This conversion is being pursued in due course as the partnership in between HSBC Indonesia and AirAsia officially ended in November 4, 2013.

Your new HSBC Credit Card will have much better features and benefits, and you may enjoy FREE first year annual fee. Please wait for further information on the conversion schedule of your AirAsia HSBC Visa Credit Cards through SMS.


Your new HSBC Credit Card features:
Reward Point Redemption into various shopping vouchers at HSBC Reward Lounges.
Save up to 20% at favorite merchants.
Reward points redemption for free access at 15 Airport Lounges across Indonesia.


3 simple steps to do now:

Wait for SMS notification on the conversion date of your AirAsia HSBC Credit Card into HSBC Visa Gold/Classic Card.
Receive a card mailer with your new card.
Activate your card by calling HSBC Contact Center at (021) 5291-4722 or 64722 from Cell phone and get your favorite drinks for free at Starbucks Coffee*
If you are interested in AirAsia HSBC Visa Credit Card, we have prepared an array of other HSBC Credit Cards with even better features and benefits.

Visa Gold

Visa Platinum

Visa Signature



Contact us immediately if there is a change in your personal information such as address, phone number, or ID card number.

Regarding AirAsia Card replacement, HSBC never authorizes any party to collect your credit card. Please be aware of any fraud attempts.



Next steps

For Personal Customer:
Contact Us 1500 700
  (6221) 2552 6603
(from overseas)
  64722 (from handphone)
For Corporate Customer:
Contact Us (+6221) 2551 4777
Location Locate HSBC Branch