HSBC Advance VISA Rewards Program
Terms and conditions
 
 
1.
Only the holder of the primary HSBC Advance VISA credit card (hereinafter shall refer to as "Credit Cardholder") can use and exchange his/her Rewards point
 
2.
Credit Card holder will get 1 (one) Rewards point for every Rp.1000,- (one thousand Rupiah) spent on transaction using HSBC Advance credit card, not including cash advance (cash withdrawal), annual fee, credit card interest, or any other financial obligation due to credit card usage, other credit card payment, HSBC Advance credit card billing payment and/or other cost regarding to HSBC Credit Card usage and/or in relation with HSBC Credit Card usage.
 
3.
3X Rewards Points program is granted with the following terms :
   
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The total amount of retail purchase is equal or greater than Rp.6.000.000,- (six million rupiah) in one HSBC Advance credit card billing statement. Definition of retail purchase is : transaction performed by swiping/inserting HSBC Advance credit card into EDC (Electronic Data Capture) machine at merchants, in accordance to point 2 above and excluding Best Bill transaction
   
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3X Rewards Points means that Cardholder will get 3 Rewards points for every Rp.1000,- (one thousand rupiah) retail spending, which consist of 1 (one) regular Rewards point and 2 (two) extra Rewards points.
   
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3X Rewards point will be credited at the latest 21 working days since the transaction is recorded in HSBC system.
   
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Example on calculation of 3X Rewards Point : in November 2010 billing statement, there are 4 recorded transactions (a transaction of Rp.1.600.000,- at shop A, a transaction of Rp.3.500.000,- at shop B, a transaction of Rp.1.000.000,- at shop C, and a Best bill transaction of Rp.500.000,-. The total value of the transaction eligible for 3X Rewards Point is Rp.6.100.000,- (since Best Bill transaction is not eligible for 3X Rewards Point) which means the number of Rewards points accumulated for November 2010 is (Rp. 6.100.000/1.000) x 3 = 18.300 points.
 
4.
Rewards point can be earned since the credit card issuance date. Rewards Point may only be earned by Credit Cardholder whose credit card account is still active, unblocked, has no outstanding payment, not over limit and no misuse of the HSBC Advance credit card.
 
5.
Only cardholder with active card, no outstanding payment, no over limit, no misuse of the credit card, has sufficient Rewards points and a good credit history, may redeem his/her Rewards point.
 
6.
1 Rewards point has convertion rate of Rp.4,63,- (four point sixty three rupiah). Rewards point can be redeemed to cash only in the multiplication of 10.800 (ten thousand eight hundred) Rewards points, which is equal to Rp.50.000,- (fifty thousand rupiah). Request to redeem Rewards point which is not the multiplication of this number will not be permitted. The minimum number of Rewards points needed to redeem to cash is 10.800 (ten thousand eight hundred) points. If the number of Rewards point is insufficient, then the redemption can not be performed.
 
7.
If, through the conversion rate there is a decimal number in the final figure, then it will be rounded down. For example, 23.109 (twenty three thousand one hundred and nine) Rewards points is equal to Rp.106.994,- (one hundred and six thousand nine hundred ninety four rupiah). The mathematical conversion is: 23.109 x Rp. 4,63 = Rp. 106.994,67 (which is then rounded down).
 
8.
To redeem your Rewards points to cash, please contact HSBC 24 hour phone banking. Cash will be credited at the latest 21 working days since your request is processed. The number of Rewards points eligible to be converted will be based on the recorded Rewards points 1 (one) day prior to your request (D-1)
 
9.
Rewards point can only be redeemed to cash, and it can only be credited to the HSBC Advance banking account under main cardholder’s name.
 
10.
The cash from Rewards point redemption can only be credited to cardholder’s banking primary account number in the currency of Rupiah. HSBC reserves the right to decide which account the cash from Rewards will be credited. The HSBC Advance Banking account must be in active condition and opened at least three weeks before.
 
11.
Rewards point cannot be assigned from one credit card account to another nor accumulated from several types of personal Credit Card (i.e., Visa and MasterCard) under the same or different Cardholder's name, between HSBC credit cards or non-HSBC credit cards.
 
12.
If the number of Rewards points stated in your billing statement is different than the number recorded in HSBC system, then the valid data is the one recorded in HSBC system.
 
13.
Cardholder who wants to close his/her HSBC Credit Card account, cannot transfer his/her Rewards point to to other credit card, neither HSBC Advance credit card nor other HSBC credit card. If Cardholder wants to redeem his/her Rewards point, the redemption shall be done no later than 2 (two) weeks before the Credit Card account is closed. Once the Credit Card account is closed, all Reward Point will be forfeited and HSBC will not entertain any redemption request.
 
14.
Rewards point validity period is 2 (two) years. Rewards point will be forfeited on the last business day on second anniversary of the Credit Card issuance month. After that HSBC will not process any Rewards point redemption request.
 
15.
HSBC has the right to modify, terminate, or add the terms and conditions of the Rewards Points program as well as the amount of Rewards point required. Every change in the terms and conditions will be communicated through HSBC website (www.hsbc.co.id) or any other media that is seen appropriate, at latest 7 (seven) working days before it applies.
 
16.
These terms and conditions are made in accordance to the governing law of the Republic of Indonesia. Any dispute occurs in relation with these terms and conditions will be resolved through the District Court of South Jakarta.