AIRASIA HSBC REWARDS PROGRAM
Terms and Conditions

1.

The redemption of AirAsia reward points may only be done by the main AirAsia HSBC Classic/Gold Visa credit cardholder ("Credit Cardholder") with AirAsia Electronic Gift Voucher ("AirAsia EGV"), and Credit Cardholder may only redeem AirAsia Reward Point with AirAsia EGV.

2.

Credit Cardholder earns 1 (one) AirAsia Reward Point for every multiplication of IDR 1,000 (one thousand Rupiah) from total purchase amount by using AirAsia HSBC Credit Card, not including cash advance, annual fee, Credit Card interest, or any financial obligation due to AirAsia HSBC Credit Card usage, other Credit Card payment, AirAsia HSBC Credit Card billing payment and/or other cost regarding to AirAsia HSBC Credit Card usage and/or in relation to AirAsia HSBC Credit Card usage.

3.

Credit Carholder will earn 2 (two) AirAsia Reward Point for every multiplication of IDR 1,000 (one thousand Rupiah) from total purchase amount by using AirAsia HSBC Credit Card at AirAsia*. Maximum 21 business days since the transaction is posted in HSBC System.

4.

Reward Points can be earned since the Credit Card issuance date. AirAsia Reward Points may only be earned by AirAsia HSBC Credit Cardholder whose Credit Card account is still active, has no outstanding payment, not over limit, and if there is no misuse of Credit Card.

5.

The redemption of AirAsia EGV with AirAsia Reward Point may only be done by AirAsia HSBC Credit Cardholder whose Credit Card account is still active, has no outstanding payment, not over limit, no misuse of Credit Card, has sufficient AirAsia Reward Points, and has good record as Credit Cardholder (based on the terms applicable in HSBC).

6.

The value of AirAsia EGV and AirAsia Reward Point needed for the redemption are as follows.

7.

No limitation of AirAsia Reward Point redemption, each Credit Cardholder can redeem his/her Reward Point with more than 1 (one) AirAsia EGV as long as his/her AirAsia Reward Point is sufficient.

8.

Up to 5 (five) AirAsia EGV can be used/redeemed in 1 (one) transaction at AirAsia Website.

9.

Credit Cardholder has to register his/her active email address (email address registration can be done when applying for AirAsia HSBC Credit Card) to HSBC to be eligible to redeem AirAsia Reward Point with AirAsia EGV.

10.

Credit Cardholder has to inform the change(s) of personal data such as home address, email address, or phone number, through HSBC Phone Banking at (021) 5291 4722 or 0804 186 4722 (outside Jakarta) or 64722 (from your mobile phone). The change(s) will be registered to HSBC system within 3 (three) business days since the request date.

11.

Shall there is change(s) of personal data when submitting AirAsia Reward Point redemption request with AirAsia EGV, and Credit Cardholder has not updated his/her personal data which is registered in HSBC, Credit Cardholder has to inform the change of personal data in advance as noted in point 9 above. Credit Cardholder has to submit new AirAsia Reward Point to HSBC after the update process of personal data is done.

12.

Valid email address is email address which is registered in HSBC. HSBC has no obligation shall there is wrong AirAsia EGV delivery which is caused by incorrect email address registration by Credit Cardholder when applying, email address change which is not informed to HSBC, and other mistakes which are not done by HSBC.

13.

HSBC will send AirAsia Reward Point redemption data to AirAsia in maximum 5 business days after the AirAsia Reward Point redemption request is submitted by Credit Cardholder. AirAsia EGV delivery to Credit Cardholder email address will be done directly by AirAsia. Information regarding to AirAsia EGV delivery, receipt, and usage process can be accessed in www.airasia.com

14.

Every instruction of redemption of AirAsia Reward Point with AirAsia EGV which is received by HSBC can not be cancelled or replaced by Credit Cardholder.

15.

AirAsia Reward Point redemption is based on the accumulation of AirAsia Reward Point recorded in HSBC up to the last working day prior to day of redemption (D-1). The redemption request will be cancelled automatically without further notification if the AirAsia Reward Point is insufficient for redemption.

16.

HSBC does not guarantee the availability of AirAsia EGV at any time. Credit Cardholder may contact HSBC Phone Banking at (021) 524 8009 or 0804 186 4722 (outside Jakarta) or 64722 (from mobile phone) to check the availability of AirAsia EGV.

17.

AirAsia Credit Card Reward Point will be considered forfeited in the event of cancellation/closure of AirAsia HSBC Credit Card account by Credit Cardholder.

18.

AirAsia Reward Point cannot be assigned, and can not be accumulated from some Credit Cards (i.e., Visa and MasterCard), under the same or different name, between AirAsia HSBC Classic/Gold Visa Credit Card or between AirAsia HSBC Classic/Gold Visa Credit Card and HSBC Classic/Gold/Platinum/Premier Visa/MasterCard Credit Card.

19.

Credit Cardholder who wants to close his/her AirAsia HSBC Credit Card account, cannot transfer his/her AirAsia Reward Point to another card types (i.e., from Visa to MasterCard). Under the same or different name, between AirAsia HSBC Classic/Gold Visa Credit Card or between AirAsia HSBC Classic/Gold Visa Credit Card and HSBC Classic/Gold/Platinum/Premier Visa/MasterCard Credit Card. If Credit Cardholder wants to redeem his/her AirAsia Reward Point, the redemption shall be done no later than 2 (two) weeks before the AirAsia HSBC Credit Card account is closed. Once the AirAsia Credit Card account is closed, all AirAsia Reward Point will be forfeited and HSBC will not entertain any redemption request.

20.

AirAsia Reward Point validity period is 2 (two) years since AirAsia Reward Point has been issued.. Credit Cardholder may only redeem AirAsia Reward Point within the validity period and in maximum 2 (two) weeks before the AirAsia Reward Point expiry date. After validity period, AirAsia Reward Point will be forfeited and HSBC will not entertain any redemption of AirAsia Poin Reward.

21.

HSBC has no obligation to the accident, loss or damage happen to Credit Cardholder regarding to AirAsia EGV usage. All questions and complaints regarding to AirAsia EGV delivery, receipt, and usage will become the responsibility of AirAsia and must be designated to AirAsia.

22.

HSBC may modify, terminate, or add terms and conditions of AirAsia HSBC Rewards Program and the required AirAsia Reward Point. HSBC will communicate every change to Cardholders through HSBC website (www.hsbc.co.id) 7 (seven) days before it applies.

These Terms and Conditions are governed under Indonesian law. Any dispute occurs in relation with these Terms and Conditions will be referred to the District Court of South Jakarta.

*Only transactions using Indonesian Rupiah and exclude "Go Hostel" and "AirAsia Go" transactions.